Verbal Judo for leaders is ideal for anyone who deals with organizational conflict, interpersonal strife and difficult emotionally charged situations. It gives participants the advantage of knowing what to say, how to say it and why it works. Students learn how to stay calm and professionally handle verbal resistance reducing conflict. Concepts like the five universal truths, S.A.F.E.R., the three survival truths and the five steps for effective employee correction are covered in the program. Implementing the skills and strategies found in Verbal Judo can help the organizational leader in everything from board room negations to more effectively and compassionately dealing with family and friends.