Our Instructors
La Cretia embarked on her professional journey at Southern Illinois University Carbondale (SIUC), managing risk management programs for over 10,000 employees. Transitioning to public service, she served two terms as Tax Assessor for Grand Tower, Sand Ridge, and Pomona Multi-Township before venturing into the hospitality and gaming sector in Las Vegas.
Since 2008, La Cretia has held pivotal directorial roles in risk management, safety, and security within major Las Vegas casinos. Currently, she serves as the Director of Risk Management and Safety at JW Marriott/Rampart Casino. Leveraging her expertise as a Certified Health and Safety Practitioner, she conducts comprehensive training programs, incorporating Verbal Judo de-escalation, guiding managers and staff in adept internal and guest communication, with a focus on fostering mutual respect. Her objective is to equip casino managers and staff with uniform conflict resolution strategies.