Our Instructors

Born and raised in Los Angeles, Kimberly has served the public as a law enforcement professional for the past quarter century as a police officer, 9-1-1 communications administrator and business owner. She is a Master Instructor certified by the California Commission on Peace Officer Standards and Training (POST) and holds several degrees including a Bachelor of Arts in Communications from Loyola Marymount University, a Master of Arts in Public Administration from the University of Southern California, and a Master of Science in Justice Studies from San José State University. In addition to these accomplishments, Kim is a published author and, in 2017 and 2018, embarked on a research project incorporating all 454 public safety answering points in the State of California, focusing on the effects of stress and public safety dispatchers. Presently, Kim oversees the 9-1-1 operations for the San Bernardino County Sheriff’s Department with two PSAPs, over 200 dispatch personnel, and nearly 2 million calls per year.


As a public safety professional, Kim successfully combines practical work experience and advanced education to create paradigm shifts in training models that embrace inclusiveness and diversity of thought.