This course is designed to equip 9-1-1 call-takers, dispatchers, and those
assigned to Communications with the necessary skills to redirect behavior
and generate voluntary compliance. The primary goals are to increase
officer safety and enhance professionalism. The course materials are
copyrighted by Verbal Judo Institute and is taught with their express
permission with Kim Turner, LLC.

POST PLAN NA STUDENTS RECEIVE 8-HOURS OF CPT
REIMBURSABLE FOR CALIFORNIA PSAPS VIA CALOES ATA
POST CCN 1301-21207-22-003

 

Click for flyer: De-escalation for dispatchers 12.17.22

Course Location: Online 

Course Date: December 17th, 2022

Course Time: 06:00 – 15:00 (Pacific Time)

Price: $175.00 per person

Instructor:¬†Kim Turner [email protected]

Contact Person: Kim Turner [email protected]