Since the late 90’s I have used and somewhat perfected a bunch of your techniques. As a security manager in the Toronto area I have the opportunity to training new guards in Tactical communications, and many of your concepts come into play and really open some eyes to the whole idea of ’say wrong thing and you and your partner may be hurt.’

Keep up the great work. I just ordered you’re a whole set of books and can’t wait to read them all, even if it will be my 6th time reading the original Verbal Judo.”

John Ryan, Toronto