My name is Katie Dill and I run an adolescent treatment center.  Verbal Judo has helped to sculpt a safe, secure, and consistent environment for my clients, their families, and my staff.

Since implementing Verbal Judo into our everyday work environment my clients and staff are safer, calmer, and able to focus on their individual treatment plans, rather then be distracted by problems that occur simply by people untrained in professional communication.  The staff is expected to pay attention to their tone, non-verbals, and content when they talk to the clients, their families, but also to each other. In a treatment environment you want to give choice back to the individual and their families, Verbal Judo does exactly that, gives the choice back to the individual.