Team building is essential to running a great business yet it is inevitable that at points your team may not all agree on the topic at hand. How do you make sure that all parties are heard without the situation escalating? What about an irate customer? Or a difficult employee situation?
With Verbal Judo techniques.
Verbal Judo is an essential part of your business. The skills learned through Verbal Judo will not only allow you to have more productive days but will keep your business moving in the right direction. Forward.
Professionals know they must be mentally flexible to handle all the situations that come up in a typical day. They understand how to use words as a tool rather than as a weapon. And they keep focused on the goal of each encounter.
To be successful we must be able to read people and situations as opportunities for progress, taking appropriate action for each event without letting our personal feelings sabotage the results we are looking for.
Verbal Judo teaches the skills necessary to remain centered and focused during any verbal circumstance. You will learn to redirect behavior, diffuse difficult situations, and generate voluntary compliance from people not on their best behavior. Although people may not always like what they have to do, they will understand the need to be cooperative.
With employees, peers, citizens, or even family members, Verbal Judo will give you the edge in any encounter, increasing the value of the agency and the quality of your life.
Welcome to Verbal Judo, where work doesn’t have to be another four-letter word.
GOALS OF THE COURSE:
Enhance Personal Safety
Diffuse Potentially Dangerous Situations
Lessen Stress At Work And At Home